Privacy Policy

Roof Gallery Co., Ltd. (including LURF GALLERY) (hereinafter referred to as “the Company”) establishes the following policies regarding the handling of personal information collected in connection with the Company’s business operations.

1. Definition of Personal Information

"Personal information" refers to information such as a person's name, address, telephone number, and email address, or any other information that can identify a specific individual (including information that can be easily cross-referenced with other information to identify a specific individual).

2. Acquisition and Collection of Personal Information

In the course of our operations and the provision of our services, we may collect the following personal information through lawful and fair means.
　Name
　Contact Information (email address, phone number, mailing address, etc.)
　Other information that we deem necessary for the conduct of our business

3. Purposes of Use of Personal Information

This gallery will use the personal information it collects for the following purposes.

(1) Regarding Customers (Purchasers of Works, Users, etc.)

Delivery of purchased artworks, issuance of invoices, and payment processing
Information on Artist Exhibitions, Receptions, Art Fairs, and Other Events
Customer inquiries, service improvements, and marketing activities
Sending Important Notices, Such as Terms of Use and This Policy
For other matters incidental or related to the above

(2) Regarding Artists and Creators (Those Who Have a Contract or Relationship with Our Company)

Contract Review, Work Management, Promotional Activities, Sales Support
Communication and Operational Tasks Related to the Organization of Exhibitions, Art Fairs, and Similar Events
For other matters incidental or related to the above

(3) Regarding Job Applicants

Recruitment screening, post-hire HR management and communication, etc.
For other matters incidental or related to the above

4. Disclosure of Personal Information to Third Parties

As a general rule, we do not provide personal information to third parties without the individual’s consent. However, this does not apply in any of the following cases:

When required by law
When it is necessary to protect a person’s life, physical well-being, or property, and it is difficult to obtain the person’s consent
When it is necessary to cooperate with a party entrusted by the national government, a local government, or a similar entity to perform duties prescribed by law, and obtaining the individual’s consent could hinder the performance of those duties
When disclosure to the police, credit card companies, financial institutions, or other entities is necessary for the investigation of fraudulent use of the service or for criminal investigations

5. Joint Use with Artists and Others

We may share the personal information of purchasers with the artist who created the purchased work. Details regarding this shared use are as follows.

Items of personal information to be shared: Name, contact information (email address, phone number, mailing address, etc.)
Scope of Joint Users: The artist who created the work, and any individual or legal entity that manages that artist

Purpose of Use:
　History Management and Record Retention
　Sending out information about exhibitions, receptions, art fairs, and other events
　Handling Inquiries
　Other purposes incidental to the purposes listed above

6. Access to Personal Information by the Individual, etc.

If we receive a request from an individual regarding the personal information we hold—such as a request for disclosure, correction, or suspension of use—we will verify the individual’s identity and respond appropriately.

7. Deletion of Collected Personal Information

When we determine that there is no longer a need to use personal information, we will make every effort to delete or anonymize such personal information within a reasonable period of time.

8. Use of Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as enhancing convenience, improving service quality, analyzing website traffic, and implementing marketing initiatives.

A cookie is a small text file stored in a user's browser when they visit a website; it does not contain any information that directly identifies an individual.

We may use cookies to collect the following information.
・Website browsing history
・Date and time of access, IP address, browser type, device information
・Data on usage patterns, etc.

This information will be used for the following purposes.
・Improving the usability and functionality of the website
・Analysis of Access Statistics
・Improving the quality of content and services
・Measuring the effectiveness of marketing initiatives

We may use third-party services such as Google Analytics. These service providers may use cookies to analyze how our website is used, but the information collected is managed in accordance with each service provider’s privacy policy.

Users can choose to block cookies through their browser settings. However, if you disable cookies, you may not be able to use some features of our website.

9. Changes to the Privacy Policy

We may amend this policy. If we make any changes, we will clearly indicate the date of the change on our website, and the changes will take effect on or after that date.

10. Name, etc., of the Business Operator Handling Personal Information

Business Name: Roof Gallery, Inc.
Address: 28-13 Sarugaku-cho, Shibuya-ku, Tokyo 150-0033
お問い合わせ窓口：contact@lurfgallery.com

Effective Date: September 4, 2024